Terms of Service

1. Eligibility (18+ or Legal Guardian) & Consent

You confirm that you are at least 18 years old, or that you are the parent or legal guardianentering a minor's birth details on their behalf. When using /instant, you must explicitly tick the consent checkbox confirming your 18+/guardian eligibility and agreement to these Terms and our Privacy Policy before submission is permitted.

2. Concierge Request Queue & Interactive AI Availability

At launch, requests entered via /instant collect your birth details and delivery contact (WhatsApp, Instagram handle, or email) and are queued in concierge processing mode rather than generating immediate live reports. Submitted details and ambiguity review flags are held for preparation, and for paid orders after manual bank verification of your 12-digit UTR, reports are sent to your selected delivery channel within 48 hours. Where interactive AI guidance features are enabled, responses rely on the availability of Google's Gemini API.

3. No Guaranteed Outcomes & Professional Disclaimers

Astrology and numerology are traditional interpretive frameworks offered for informational and cultural reflection only. TrikonVeda makes no guaranteed outcomes, makes no promises regarding marriage, career, wealth, health, longevity, or event timing, and assumes no liability for personal, relationship, financial, medical, or legal decisions made using any report or remedy suggestion. Consult licensed medical, legal, psychological, or financial professionals for material real-world decisions.

4. Accuracy of Birth Inputs & Intellectual Property

Astronomical calculations depend heavily on accurate birth date, birth time, birth city/coordinates, and timezone. Missing or imprecise birth times can materially change ascendant and house placements. Software code, chart layouts, and report templates belong to TrikonVeda and are licensed solely for your personal, non-commercial use.

5. Payments, Retention & Deletion Summary

Where paid unlocks are offered, prices (Prices are shown in rupees on your unlock page before you pay: Tier 1 ₹21, Tier 2 ₹199, Tier 3 ₹499, payable by UPI.) are settled via direct UPI transfer and manual 12-digit UTR verification. Submitting a UTR creates only a pending verification record until the transfer is matched against our bank statement; verified orders are delivered manually to your provided contact within 48 hours. Customers who paid via UPI but mistyped the 12-digit UTR can contact us at support@trikonveda.com with a screenshot of their bank or UPI payment receipt for manual matching.

You are entitled to a 100% full refund if we fail to deliver your report within 48 hours of verifying your UPI payment; once a report is delivered, payments are non-refundable except for a full refund or corrected reissue in the event of a verified astronomical calculation error on our side. For full details, see our Refund Policy.

Data is retained for up to 90 days from last activity (except payment and UTR audit records kept for 2920). Deletion may be requested by emailing privacy@trikonveda.com, with verified requests completed within 30 days under our Privacy Policy.

6. Limitation of Liability & Governing Law

To the fullest extent permitted by Indian law, TrikonVeda and TrikonVeda are not liable for any indirect, incidental, or consequential damages. Aggregate direct liability will not exceed the amount actually paid by you for the specific unlock at issue (or 100 if unpaid). These Terms are governed by the laws of India, with exclusive jurisdiction in India.